Terms and Conditions

Terms and Conditions and Privacy Policy

The following are the terms and conditions of use of this website for SUP Yoga Sri Lanka and Surf School Sri Lanka and its services. If you do not accept these conditions, you must not use this website or services.

Please refer to our Privacy Policy. Our holiday terms and conditions can be found during the booking process and in this section.
Unless specified to the contrary, the contents of this website and these pages are protected by copyright. The authors and creators of the material on the website assert their moral rights. The SUP Yoga Sri Lanka and Surf School Sri Lanka logos and contents of this website (including text, design and graphics) are copyrighted materials of Surf Insight S.L.  and TCE Jones. All rights are reserved. They may not be used, transmitted or reproduced unless in accordance with prior written instructions issued by Surf Insight S.L. and TCE Jones. No use, transmission or reproduction is permitted without our express, prior permission.

Changing you booking with SUP Yoga Sri Lanka

We will make every effort to arrange any changes you request after the booking has been confirmed; however any changes to dates or courses are subject to availability of accommodation and course places.

Course Payments

Surf Insight S.L. is responsible for the card transaction being made on our website. All prices quoted are €
The prices advertised on our website and other media are accurate at the date of publication.
Course payments are made in the € currency that is clearly displayed on our Prices and Booking of our main website and on the Information and Booking page. The payment will be made within 4 weeks of the Booking Form being received unless under prior written arrangement with Surf Insight S.L. and SUP Yoga Sri Lanka.

Cancellation Policy prior to attendance

If the customer decides to cancel the course that has been purchased we must be notified in writing 30 days prior to the course taking place. In this case the student will have the right to a refund of the paid amount, minus the deduction of 20 € for administration expenses.

If the cancellation is made inside the 30 days prior to the course commencing and we are notified in writing by the client, they will have the opportunity to place a new reservation for within a 2 year period for new dates, providing there is availability for their requested times. The dates cannot be the 19th Dec to the 7th Jan of any year.

If the cancelation is made inside 14 days prior to the course start date, there will be no refund of the course fee and the client will not have any form of reimbursement.

This applies to individuals booking and group members.

Cancellation by clients during the course period

Client’s already on the course wishing to not attend pre booked days for their own personal reasons will lose those booked days. We do not base attendance at the course on the available surfing conditions.

Cancellation by SUP Yoga Sri Lanka

In the unlikely event of a full days course being cancelled by us for any reason and no teaching of any form taking place we will make every effort to reschedule course days and if not possible we will offer full day course credits to be taken in a 2 year period from the date of the missed course day combined with further course dates being booked.

Insurance

All clients are covered by our Civil Liability and 3rd party insurance while on the course with us.

As with any activity holiday, full travel insurance is a requirement for all guests booking a holiday with SUP Yoga Sri Lanka. Please make sure that your insurance policy covers you for surfing. Failure to take out travel insurance breaks the contract between SUP Yoga Sri Lanka and the client. Do contact us for recommended reputable insurance companies that cover surfing.

Client Perquisites

All clients participating in any such activity must demonstrate a reasonable level of fitness and must be able to swim a minimum of 25m for the SUP Yoga course and 50m for the Surf course. All clients must inform us on our booking form of any medical conditions, illnesses or allergies or dietary concerns

Anybody with a heart condition, or is pregnant, or under the influence of any alcohol, drugs or medicine which may adversely affect their physical abilities must not and may not be allowed to participate in any of the activities under any circumstances.
All participants must agree to abide by all instruction and all decisions made by the instructors to ensure their safety.

Minimum Age

For Surf School Sri Lanka a minimum age of 8 years of age to participate in the courses and all children must be able to swim a minimum of 50 meters in a pool.

Privacy Policy for SUP Yoga Sri Lanka and Surf School Sri Lanka

This Privacy Policy governs the manner in which SUP Yoga Sri Lanka and Surf School Sri Lanka collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.supyogasrilanka.com www.surfschoolsrilanka.com websites (“Site”). This privacy policy applies to the Site and all products and services offered by SUP Yoga Sri Lanka and Surf School Sri Lanka.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site uses “cookies” to process bookings and process payments.

First party cookies are used to process the booking forms for courses.

Third party cookies are used on our payment gateway provider Santander Bank

User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. The user may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

How we use collected information

Surf School Lanzarote may collect and use Users personal information for the following purposes:

To make bookings
We may use the information Users provide about themselves whenmaking a booking only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Surf School Lanzarote has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes. Placing an order on the site requires the user to tick a checkbox to confirm thet they have red and understand these terms and policies.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

SUP Yoga Sri Lanka and Surf School Sri Lanka
Surf Insight S.L.
Calle Callejon 4, Alto Derecha.
Caleta de Famara, Teguise. 35558.
Lanzarote, Spain

info@surfschoolsrilanka.com

This document was last updated on 21 September 2016